Time matters. If the tooth is whole, rinse it gently in milk or saliva (not water), try to put it back in the socket if you can, and call us immediately. If it can't be reimplanted, store it in milk or saliva on the way to us. The sooner we see you, the better the chance of saving it.

Take paracetamol or ibuprofen at the recommended dose to manage the pain. Avoid putting heat on the area (heat makes infections worse). Call our out-of-hours number (01243 958900) for advice and to arrange treatment if needed.

Usually not. If it's not painful, a lost filling can normally wait a day or two for a regular appointment. Avoid chewing on that side and keep the area clean. Call us during normal hours.

In-hours emergencies are seen by whichever dentist has space. For continuity, we'll do everything we can to slot you in with your usual dentist if it's not urgent. Out-of-hours emergencies through the private rota service may be seen at a different practice within the local network.

Unfortunately no. We're almost at capacity and don't have space to offer emergency care to non-registered patients. Try your previous dentist or the NHS out-of-hours service at St Richards Hospital (01243 793697).